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Sep 30, 2022

 Your technicians are making mistakes.

You're always looking for ways to cut costs as a business owner. And one area that can be a real drain on your budget is your HVAC or plumbing service department. Service technicians are often the highest-paid employees in a company, so it's essential to ensure they're productive...


Sep 26, 2022

Hiring HVAC and Plumbers

 

In today's business world, building relationships with the people in your industry is more critical than ever. Whether you're a plumber, an HVAC technician, or an electrician, the people you know can make or break your business. Here's why building relationships is so meaningful—and how you...


Sep 23, 2022

Communication breakdown is costing you millions

In this episode of the Successful Life Podcast, I will discuss communication's importance in business. We discuss poor communication with your CCRs and service techs and how they cost you millions of dollars annually. You'll learn how I secret shop my customers and ...


Sep 20, 2022

Stephanie Blazek is the Executive Director of The PHCC

(Plumbing-Heating-Cooling Contractors Association) of NC (PHCC-NC). She is responsible for the overall management of the Association and its staff.

PHCC is the leading organization for plumbing and HVAC  professionals, providing legislative
advocacy,...


Sep 16, 2022

Increase HVAC and plumbing Profits

Are you a plumbing or HVAC salesperson looking to close more sales and make more money?
The key to success in sales is understanding the sales process and following a proven system. By understanding the steps involved in selling, you can increase your confidence, close more deals,...