3 Steps to Carving Your Own Path: Andy Hobaica on Legacy, Sales Success, and the Power of Giving Back
After grappling with the pressures of living up to a successful parent, Andy Hobaica found himself at a crossroads of personal and professional growth. Discover how his grandfather's journey from Lebanese immigrant to World War II veteran and successful business owner inspired Andy to carve his own path in the world of sales and personal development. Join us as Andy shares his mission of giving back, from organizing events for the homeless to balancing the demands of a high-performing sales c...
Show Notes
After grappling with the pressures of living up to a successful parent, Andy Hobaica found himself at a crossroads of personal and professional growth. Discover how his grandfather's journey from Lebanese immigrant to World War II veteran and successful business owner inspired Andy to carve his own path in the world of sales and personal development. Join us as Andy shares his mission of giving back, from organizing events for the homeless to balancing the demands of a high-performing sales career with a fulfilling personal life.
With a focus on authenticity, Andy reveals the unexpected perks of kindness, such as media coverage and meaningful business connections. Learn how Andy adapted his sales techniques for virtual platforms during the pandemic, highlighting the significance of building trust and likability, even from a distance. As we navigate the nuances of role-playing in sales training and the creation of a strong company culture, Andy emphasizes the importance of character over technical knowledge, stressing how investment in employees' education lays the foundation for success.
Listeners are invited to reflect on their journeys, inspired by Andy's tales of resilience and intentional living. With insights into maintaining a disciplined morning routine and seizing each day’s potential, Andy encourages listeners to leave a positive impact on others. Whether through personal growth, mentorship, or simply being a hero for your children, this episode is a compelling call to action for anyone looking to make meaningful life changes.
00:00:01.802 --> 00:00:03.746 Welcome to the Successful Life Podcast.
00:00:03.746 --> 00:00:07.873 I'm your host, corey Barrier, and I'm here with my man, andy Obaika.
00:00:07.873 --> 00:00:08.455 What's up brother?
00:00:08.455 --> 00:00:09.782 What up Doug?
00:00:09.782 --> 00:00:10.265 How are you?
00:00:10.265 --> 00:00:16.213 Good man, I'm super glad that we got to connect and I'm super super excited about this conversation.
00:00:16.213 --> 00:00:25.300 I always love talking to another sales guy and a guy of your caliber, from what I understand, understand is you could teach us a few things, I think.
00:00:27.044 --> 00:00:29.147 I I don't know about that, I just I.
00:00:29.147 --> 00:00:40.448 I love spreading knowledge, I love helping people, no matter what, whether it's to do with work, personal life, family, my non-profit stuff we can talk about that later but I just love helping people.
00:00:40.448 --> 00:00:44.784 So if I can do something to where I've been on a podcast recently and someone hits me up on social media, hey, don't mean to bug something.
00:00:44.784 --> 00:00:51.063 To where I've been on a podcast recently and someone hits me up on social media, hey, don't mean to bug you, but hey, I saw you on the pod when you said this man, that changed my life.
00:00:51.063 --> 00:00:52.625 That changes my life, corey.
00:00:52.625 --> 00:00:59.463 So as much new podcasts and new people I can get in front of so I can help more I just that's why I'm alive.
00:01:00.064 --> 00:01:08.173 Dude, there's nothing better than getting a call like that or getting a message like that of somebody who was just struggling.
00:01:08.173 --> 00:01:12.843 That happened to run across something that was unintentional and I call it.
00:01:12.843 --> 00:01:14.769 I don't believe anything is by accident.
00:01:14.769 --> 00:01:16.466 I think everybody, everything's by design.
00:01:16.466 --> 00:01:24.793 But, Andy, before we dive into this, because we may get carried away, tell everybody, if they don't know who you are, just a little bit about you in the background and all that good stuff.
00:01:25.801 --> 00:01:26.906 So I've said the background a lot.
00:01:26.906 --> 00:01:32.572 A quick one would be my grandfather, his family, lebanese immigrants came over to the United States.
00:01:32.572 --> 00:01:43.352 He went to grade school and high school here in Phoenix, at St Mary's, and then he got drafted in World War II just like anybody 17-year-old or older at that time.
00:01:43.352 --> 00:01:50.667 So you're drafted into the war, had to go, but at the same time Lebanese immigrants he was going to get a citizenship serving for the country.
00:01:50.667 --> 00:01:58.147 So he he went to war and you remember saving private Ryan scene on the beach when the movie started, that was battle of the bulge.
00:01:58.188 --> 00:01:59.161 My grandfather was on it.
00:01:59.161 --> 00:02:03.265 In a matter of couple minutes he lost all of his friends.
00:02:03.265 --> 00:02:11.300 I remember him telling us stories when we were kids about hey, you think all these movies are cool and war it's cool with guns and killing he goes.
00:02:11.300 --> 00:02:19.447 It might look cool but in a matter of 30 seconds I lost all my friends in my unit and I'm going to take you to this movie show you.
00:02:19.447 --> 00:02:20.109 That's no joke.
00:02:20.109 --> 00:02:25.044 So I remember I was probably like 15 at the time and I had older brother, younger brother, some cousins.
00:02:25.084 --> 00:02:32.610 He brought us all of the movie to show his Saving Private Ryan and he had to leave like middle of the movie to go to the bathroom and not come back.
00:02:32.670 --> 00:02:33.832 It was just too emotional for him.
00:02:33.832 --> 00:02:39.700 But we sat there at first thinking it was cool and at the time very gory movie and I'm like, oh my God.
00:02:39.700 --> 00:02:45.050 And then after the movie he took us all to IHOP, sat us down and showed us and said, hey, this is real, this is what really happened.
00:02:45.050 --> 00:02:54.441 But that wasn't anything close to as bad as it really was and I lost all my friends in a matter of a couple minutes and very sad With that.
00:02:54.441 --> 00:03:09.550 How grateful a veteran actually is in fighting for this country and then just knowing that from such a young age of what we're actually living for and the purpose and how lucky we really are to live in America and that's why I wear my American flag pins and just love my country.
00:03:09.550 --> 00:03:19.676 When people take advantage of that, oh, I'm oppressed or oh, my life's so hard you don't even know what you're talking about, but a little education, right?
00:03:29.460 --> 00:03:31.610 Grandfather actually got out of the war, went to Phoenix College and wanted to go to go to electrical school where the electrical school was full.
00:03:31.610 --> 00:03:33.433 So he went to refrigeration school, learned a little bit of electrical and then realized he's like, oh, I can do this.
00:03:33.433 --> 00:03:37.455 So worked for a couple random companies and then, 1952, started whole bike out of his garage in phoenix.
00:03:37.455 --> 00:03:44.064 So 72 years ago my, my dad and all of his brothers and sisters worked there over time.
00:03:44.064 --> 00:03:52.590 So so he had a family of eight kids, so everyone would work there and build a workforce, and my dad and his two brothers bought the business in the 80s.
00:03:52.590 --> 00:04:09.167 I'm 37 currently, so obviously I wasn't alive when he bought the company, but I've been working for my dad since I was about 11 years old, so I've been your standard kid that worked for his dad, that got fired five times and never got along with his father, now best friends with his dad as an adult.
00:04:09.167 --> 00:04:23.257 The whole backstory of I worked in the sheet metal shop building elbows and duct work and insulation and all the grunt work all the way up to carrying all the technicians tools up and down ladders, all the way going to RSI my senior year of high school, after football practice.
00:04:25.341 --> 00:04:29.809 When I turned 18, my dad's like military college, come to work.
00:04:29.809 --> 00:04:30.350 What do you want to do?
00:04:30.350 --> 00:04:32.036 So I just kept working.
00:04:32.036 --> 00:04:35.930 So I was a full-time technician from age 18 to 26, 27.
00:04:35.930 --> 00:04:42.567 And then, right around 29, 30 years old is when I moved into commercial sales and then residential sales and the rest is history.
00:04:42.567 --> 00:04:46.985 But people say I have a coaching business on the side and they're like who's this kid?
00:04:48.685 --> 00:04:52.165 He's fricking 20 years old I'm a little bit older than that, but as well.
00:04:52.165 --> 00:05:01.641 When I walk into a classroom or I walk into a training and someone sees me and I'm undercover wearing a black t-shirt and they don't know who I am, they're like oh yeah, who's this kid?
00:05:01.641 --> 00:05:11.033 And then when they realize actually, oh wow, this guy has 25, 30 years of field experience and he actually has worked on it, installed it, sold it, managed it, everything.
00:05:11.033 --> 00:05:15.466 Because they started so young, they're like, oh, he actually made nobody talking about a little bit.
00:05:18.271 --> 00:05:19.675 Thank you for that perspective.
00:05:20.141 --> 00:05:21.747 Of course I can keep going, man, I'm a machine.
00:05:22.841 --> 00:05:23.764 No, I believe it.
00:05:23.764 --> 00:05:29.809 So I just want to pause it for a second and I want a lot of people probably look at your life.
00:05:29.809 --> 00:05:33.165 Now You're on social People see the highlights.
00:05:33.165 --> 00:05:37.692 I don't know if you show the low lights necessarily or if there are a lot of low lights.
00:05:38.000 --> 00:05:40.387 Point is I'm an open book.
00:05:40.387 --> 00:05:44.423 I've talked about it, I've posted stuff and I try to share with everyone.
00:05:44.423 --> 00:05:47.209 Every day, not every day I wake up I'm in a great mood.
00:05:47.209 --> 00:05:56.420 Today I was because I get to hang out with Corey, my man.
00:05:56.420 --> 00:06:06.151 But certain days you wake up and it's I might as well go back to bed, unless I'm willing to go a hundred percent, drop all the bullshit and move on, because your employees, yourself, your customers, everyone in line deserves 100% Corey.
00:06:06.151 --> 00:06:10.769 So, whether or not you're in the mood, you better get the fuck in the mood and make it happen.
00:06:11.031 --> 00:06:11.952 Suit up and show up.
00:06:11.952 --> 00:06:20.834 But I think when people see your life now they may think his dad had the company, his grandpa.
00:06:20.834 --> 00:06:36.127 But I appreciate the perspective of what your grandfather went through to get to start the company, for your dad to step in and then for you to step in, because that's not an easy, that's not a fucking easy road, bro.
00:06:36.127 --> 00:06:39.908 That's a that's an ultimate nightmare.
00:06:39.908 --> 00:06:47.327 We can't even really fathom what he went through to get that citizenship to be able to start this company.
00:06:47.327 --> 00:06:50.507 It gives me cold chills.
00:06:50.507 --> 00:06:54.988 To be honest with you, that's a really powerful story.
00:06:54.988 --> 00:06:57.528 What is it about?
00:06:57.528 --> 00:07:01.065 What is it about helping other people?
00:07:01.065 --> 00:07:03.211 That really soothes your soul.
00:07:03.211 --> 00:07:06.310 What is it that really drives you to keep doing that?
00:07:08.721 --> 00:07:10.528 That's a path I've been looking for every day.
00:07:10.528 --> 00:07:14.564 Buddy, it's definitely one of my love languages.
00:07:14.564 --> 00:07:17.593 Yeah, are you married, corey?
00:07:19.480 --> 00:07:20.262 Complicated, but.
00:07:20.262 --> 00:07:22.470 I'm in a very I'm in an amazing relationship.
00:07:22.959 --> 00:07:23.411 Great, great.
00:07:23.411 --> 00:07:24.759 So it really doesn't matter if you're married or not, but you're in a very I'm in an amazing relationship, great, great.
00:07:24.759 --> 00:07:27.952 So it really doesn't matter if you're married or not, but you're in a relationship with another individual, correct?
00:07:27.952 --> 00:07:30.122 Yes, have you read the love?
00:07:30.122 --> 00:07:32.206 The five love languages together, a hundred percent.
00:07:32.206 --> 00:07:33.189 There you go.
00:07:33.230 --> 00:07:35.682 So one of my top love languages is giving right.
00:07:35.682 --> 00:07:36.545 I give.
00:07:36.545 --> 00:07:42.786 I hate receiving and my friends know that like I'll have friends that show up to the gym and they're like hey, andy, I bought you something.
00:07:42.786 --> 00:07:44.428 I'm like no, you fucking did not Take it away.
00:07:44.428 --> 00:07:44.990 I don't want it.
00:07:44.990 --> 00:07:45.591 I don't want it.
00:07:45.591 --> 00:07:46.653 I hate gifts.
00:07:46.653 --> 00:07:47.374 I hate it.
00:07:48.461 --> 00:07:53.872 I don't know why, but it's a dopamine and serotonin rush in full effect.
00:07:53.872 --> 00:07:59.848 When I give right, it makes me feel like a better person, it makes me move, it makes me drive.
00:07:59.848 --> 00:08:04.033 Whenever I'm in a bad mood, I'll literally go give back and go do something.
00:08:04.033 --> 00:08:05.156 It'll change my whole day around.
00:08:05.156 --> 00:08:12.894 I love the gratification, like you do, when you hear someone, that you actually helped them and it helped, or something that you said or something that you did.
00:08:12.894 --> 00:08:25.713 But it's just that little thing, and that's why I tell people why it's so much better to be successful than unsuccessful or rich than poor, because when you're successful and rich or to an extent of rich, whatever you call rich you can help more people.
00:08:25.713 --> 00:08:27.987 People are like oh, money doesn't buy happiness.
00:08:27.987 --> 00:08:32.792 I disagree, because the more money I make, the more time I can take off and help more people.
00:08:33.721 --> 00:08:42.831 But that's a different context of happiness than what a lot of people think Correct Bars and vacations, and stacking cash, all this crap.
00:08:43.902 --> 00:08:44.745 I have some nice toys.
00:08:44.745 --> 00:08:50.927 I'm not saying I'm not, I like nice things as well, but man, I could drop it all, just help more people, and I love it.
00:08:52.091 --> 00:09:04.586 That's one of the things I'm in recovery and that's one of the things that I get to do every week is to help somebody else that's coming through this process, or several people, and there's nothing better than that.
00:09:04.586 --> 00:09:06.447 You can't buy that feeling.
00:09:06.447 --> 00:09:08.947 If you could, I would have bought it, but you can't.
00:09:09.581 --> 00:09:10.565 Recovery from what Corey.
00:09:11.019 --> 00:09:12.284 Alcohol drugs Okay.
00:09:12.525 --> 00:09:13.107 Yeah, yep, yep.
00:09:13.107 --> 00:09:17.288 So it's funny, not funny, but I was fortunate enough.
00:09:17.288 --> 00:09:20.167 I was given a gift from higher power.
00:09:20.167 --> 00:09:22.032 God, whatever you believe in, I was given a gift.
00:09:22.032 --> 00:09:26.384 I God, whatever you believe in, I was given a gift.
00:09:26.384 --> 00:09:27.246 I don't have an addictive personality.
00:09:27.246 --> 00:09:27.788 Amazing, I'm very open.
00:09:27.788 --> 00:09:30.057 People have asked me like in the past Andy, you seem like a straight shooter.
00:09:30.057 --> 00:09:31.384 You probably have never done any drugs.
00:09:31.384 --> 00:09:32.769 I'm like I've actually tried everything.
00:09:34.807 --> 00:09:37.298 I'm like, yeah, when I was younger, I experimented.
00:09:37.298 --> 00:09:42.227 I just got the benefit where I'm not addicted to anything, I can literally do drugs with you right now.
00:09:42.227 --> 00:09:47.546 I don't want to because I know what the after effect or the negative bullshit that's going to come from it, but I can do it right now and never do it again.
00:09:47.546 --> 00:09:48.528 I can turn it off.
00:09:48.528 --> 00:09:54.849 So I got the benefit of being able to do whatever the fuck I want and control myself, and it's a huge superpower because most people do not have that.
00:09:56.059 --> 00:10:12.724 Yeah, in some way, some shape, form or fashion whether it's food, or whether it's money or whatever.
00:10:12.744 --> 00:10:14.009 I think the only thing I'm addicted to, corey, is caffeine.
00:10:14.009 --> 00:10:14.851 Caffeine for sure, but I could do without.
00:10:14.851 --> 00:10:16.577 I just start getting headaches or whatever I do, so technically addicted to something?
00:10:16.577 --> 00:10:17.139 Yeah, caffeine and success.
00:10:17.679 --> 00:10:29.692 Yeah, 100%, and I think the context around the success part is important because it is what you do with what you are given, or what you, I say given by God or whatever you want to call it.
00:10:29.692 --> 00:10:40.748 We are given this opportunity to help other people through the success that we've had, and if you squander that away, then I'm not sure what happens, but I don't think it's positive.
00:10:41.871 --> 00:10:42.033 Yeah.
00:10:42.033 --> 00:10:49.230 So a little bit more on this before we move on about helping people as well as I do, You're helping me right now, I'm helping you right now.
00:10:49.230 --> 00:10:55.347 If you see that in your personal life, man, it'll always come back to you in a good way.
00:10:55.347 --> 00:11:12.480 Whether it's starting your own nonprofit, whether it's helping random people, whether it's driving to a freaking call and you see someone pushing their car in the middle of the street, pulling over and helping that person, you don't understand what that would do to your life, the relationship that it creates and then the happiness that you'll get from actually helping that person.
00:11:12.480 --> 00:11:17.251 Now, if that doesn't drive you, that's fine, but it's what drives me and it's the reason I'm successful today.
00:11:18.000 --> 00:11:20.243 Yeah, I 100% believe that.
00:11:20.243 --> 00:11:22.446 So let's talk about.
00:11:22.446 --> 00:11:25.408 You did mention nonprofit, so I got to ask you what is?
00:11:25.408 --> 00:11:25.710 That?
00:11:25.710 --> 00:11:27.172 Who does it help and how do you?
00:11:27.172 --> 00:11:27.892 Yeah, tell me.
00:11:27.913 --> 00:11:37.120 Yeah, so it's the homeless community in Phoenix, right?
00:11:37.120 --> 00:11:38.082 So I own a 501c3 QCO.
00:11:38.082 --> 00:11:47.884 So that was the big announcement I announced on Facebook and Instagram about a month or two ago that it took nine years but we finally became a QCO so people can donate to my nonprofit instead of giving money to the federal government for your taxes.
00:11:47.884 --> 00:11:50.980 So if you give money then you're able to get it back in your refund.
00:11:50.980 --> 00:11:54.649 So it's a qualifying charitable organization now through the IRS.
00:11:54.649 --> 00:11:59.866 But basically once a month we go downtown and feed and help out the homeless.
00:12:00.268 --> 00:12:01.892 Long story short, it's usually on a Sunday.
00:12:01.892 --> 00:12:05.049 So actually this coming event this month is this Sunday.
00:12:05.049 --> 00:12:11.331 So at 10 am we'll be at 12th Avenue in Jefferson and basically we'll have a line of 15 tables with tents.
00:12:11.331 --> 00:12:20.770 The first table is like Gatorade water any kind of liquid or cold or anything to drink and then it goes to non-perishable food items, like five to seven items.
00:12:20.770 --> 00:12:29.190 Then we got individual shampoo, conditioner, baby wipes, like everything that you wish you would have on a daily basis if you were homeless.
00:12:29.210 --> 00:12:30.594 So people are Andy, what should I bring?
00:12:30.594 --> 00:12:31.282 How can I help?
00:12:31.282 --> 00:12:35.880 If you woke up tomorrow with nothing in an alley and you looked up and you had nothing.
00:12:35.880 --> 00:12:38.488 What would you like to reach into your backpack and have that day?
00:12:38.488 --> 00:12:41.923 Because the life you have and the shit you have right now you don't have anymore.
00:12:41.923 --> 00:12:43.385 So what would you like to have?
00:12:43.385 --> 00:12:45.230 Some bare essentials, so that kind of stuff.
00:12:45.571 --> 00:12:48.802 And we call it creating smiles on a Sunday Usually lasts about an hour.
00:12:48.802 --> 00:13:01.389 We'll usually go through 500 to a thousand people like that and, man again, it makes my entire month better and I'll have people either support it or talk shit online or be like you're just doing it for fame and like all this crazy crap.
00:13:01.389 --> 00:13:10.416 I just respond with positivity and say, hey, before you judge whether you like it or not, I just invite you to come to an event and then we can talk about how negative it is and all this bullshit.
00:13:10.416 --> 00:13:15.393 I guarantee you'll get something good out of it or you'll bite your tongue and leave because there's nothing negative about it.
00:13:15.393 --> 00:13:22.328 These people really appreciate it and they're just so happy that we come every month and I've seen people turn their lives around just from the smile they'll be put on their face.
00:13:23.390 --> 00:13:34.351 So by doing this with the right intention, which I 100% believe that was the case what has outside of reciprocity is huge right.
00:13:34.351 --> 00:13:37.908 When you do something nice for somebody, they typically do something nice back.
00:13:37.908 --> 00:13:43.985 I have a buddy that he cooks I don't know seven, I couldn't get the number wrong.
00:13:43.985 --> 00:13:48.687 He broke the Guinness book of World Records with frying turkeys and he does it every year at Thanksgiving.
00:13:48.687 --> 00:13:58.932 And what's come of that and it wasn't the intention is now the city blocks off this massive amount of area for him and he gets coverage.
00:13:58.932 --> 00:14:06.703 And he didn't do it for that reason, but because he's doing it out of the goodness of his heart, he gets a ton of coverage out of it.
00:14:07.304 --> 00:14:07.605 Agreed.
00:14:07.605 --> 00:14:08.990 No, I've been on the news.
00:14:08.990 --> 00:14:11.062 I've been multiple times.
00:14:11.062 --> 00:14:14.149 I've been in newspapers, I've been in magazines.
00:14:14.149 --> 00:14:15.173 People do articles on you.
00:14:15.173 --> 00:14:17.807 I didn't do it for that, but hey, it's going to help, no matter what.
00:14:17.807 --> 00:14:20.363 And then people say Andy, how do you sell so much?
00:14:20.363 --> 00:14:21.806 Or how do you do this and the connections?
00:14:21.806 --> 00:14:23.649 I'm like start a non-profit.
00:14:23.649 --> 00:14:24.190 See what happened.
00:14:24.190 --> 00:14:30.222 Like I didn't do it for that, but I'm not saying that volunteers that come out to my events don't buy air conditioners from me.
00:14:30.222 --> 00:14:37.188 Yeah, of course they want to freaking do business with people they trust and hello, I'm literally out there because I love it.
00:14:37.188 --> 00:14:38.451 I'm not doing it for anything else.
00:14:38.451 --> 00:14:40.381 But if stuff comes from that, it's a relationship.
00:14:40.381 --> 00:14:41.263 I'm going to say no.
00:14:41.964 --> 00:14:56.100 Yeah, so it sounds like to me that you have an innate way to build trust and likability in the house, or you wouldn't have the numbers that you have, so give us a couple.
00:14:56.120 --> 00:14:59.828 I literally spend the first hour, corey, first 45 minutes to an hour.
00:14:59.828 --> 00:15:04.347 Becoming your friend, because if you can't become the person's friend you ain't going to sell shit.
00:15:04.347 --> 00:15:08.399 Right, I'm the easiest seller is becoming your friend, because if you can't become the person's friend you ain't gonna sell.
00:15:08.399 --> 00:15:14.927 Right, I'm the easiest sailor is I'll tell people stories like I got three quotes or set up three quotes to get a quote on a pool fence what the hell?
00:15:14.927 --> 00:15:16.090 Now I'm friends with the guy.
00:15:16.149 --> 00:15:19.126 But the first guy came over, he blew it out of the park.
00:15:19.126 --> 00:15:24.345 He spent 30 minutes getting to know me and talking about how nice my house was and my truck and my car.
00:15:24.345 --> 00:15:25.567 It it was all about me.
00:15:25.567 --> 00:15:28.494 And then, when it came to the sale, I was ready to hand him my fucking money.
00:15:28.494 --> 00:15:33.263 And he was good at what he did because he said hey, andy, I know you have a couple more quotes, I want to just get this shit done.
00:15:33.263 --> 00:15:35.190 I'm like you're right, I canceled the other appointments.
00:15:35.190 --> 00:15:46.083 And when he left I'm like motherfucker got me.
00:15:46.083 --> 00:15:47.330 But it's the same, do business with you, they trust you now.
00:15:47.330 --> 00:15:47.851 Wow, this guy's genuine.
00:15:47.851 --> 00:15:48.394 He actually gives a shit.
00:15:48.394 --> 00:15:51.966 I know right now, if they install that fence and it goes to hell he's going to make it right, because I know this guy.
00:15:51.966 --> 00:15:53.431 He's not just another salesperson.
00:15:53.431 --> 00:15:56.610 If you can get to that level, they'll buy anything you have to offer.
00:15:57.440 --> 00:15:57.759 I agree.
00:15:57.759 --> 00:15:59.743 So do you all do anything?
00:15:59.743 --> 00:16:01.244 I know there are some companies.
00:16:01.244 --> 00:16:02.846 Chad Peterman would a good example.
00:16:02.846 --> 00:16:03.326 He does.
00:16:03.326 --> 00:16:05.668 He's got a lot of stuff that he does virtually.
00:16:05.668 --> 00:16:12.777 Do you all, do you all dabble in that with trainers, just like with sales even?
00:16:14.667 --> 00:16:16.312 why I told you I have till 7, 10.
00:16:16.312 --> 00:16:20.551 We're doing role play right after this baby I love it in my training room.
00:16:20.551 --> 00:16:22.639 We have the door, we have the frame, we have everything.
00:16:22.639 --> 00:16:24.562 I'm going to have half my technicians in there.
00:16:24.782 --> 00:16:31.335 Role playing scenarios with customers what so do you sell via zoom?
00:16:32.557 --> 00:16:32.979 I have.
00:16:33.379 --> 00:16:45.114 Yeah, during covid I was the champion of arizona baby so tell me how the tell me the difference in I get building trust and likability when you're face to face with somebody.
00:16:45.114 --> 00:16:47.402 To me that comes fairly natural.
00:16:47.402 --> 00:16:48.806 To you it comes fairly natural.
00:16:48.806 --> 00:16:52.275 Did you find that there was a difference when you had to do it through a screen?
00:16:53.245 --> 00:16:57.113 Yeah, this probably isn't going to be the best conversation for me, because I'm going to disagree with it 100%.
00:16:57.113 --> 00:16:57.614 I don't like it.
00:16:58.054 --> 00:16:58.897 Yeah, no, that's fair.
00:16:59.418 --> 00:17:01.330 Totally, I don't think it's possible.
00:17:01.330 --> 00:17:07.253 To be honest, yeah, I'm in a huge networking group and we have 80 members.
00:17:07.253 --> 00:17:08.156 We meet every Wednesday.
00:17:08.156 --> 00:17:12.598 When they went to zoom, I stopped coming because I was getting nothing out of it, cause the human.
00:17:12.598 --> 00:17:12.980 I don't.
00:17:12.980 --> 00:17:16.942 I don't think you can connect with someone over over video Like this conversation.
00:17:16.942 --> 00:17:20.968 It's good, it's good, I like you, but I'll be honest, corey, I don't fully trust you yet.
00:17:20.968 --> 00:17:21.608 I've never met you.
00:17:21.950 --> 00:17:24.766 Fair enough to be able to read someone, I have to look at them in the eyes.
00:17:24.766 --> 00:17:28.849 I have to be in the room with them and actually understand what they're all about and to see if I can trust them.
00:17:28.849 --> 00:17:30.752 And I can do that in a matter of about 10 minutes.
00:17:30.752 --> 00:17:33.115 I'm really good at reading people, but not on a video chat.
00:17:33.576 --> 00:17:33.816 Hard.
00:17:33.816 --> 00:17:35.317 It is really hard.
00:17:35.317 --> 00:17:36.479 Yeah, I agree.
00:17:36.479 --> 00:17:37.559 I agree, it's hard.
00:17:38.560 --> 00:17:43.616 Yeah, Even if you do, I don't think it's half as genuine as it would be if it was in person.
00:17:43.616 --> 00:17:45.247 And I've argued with people about this.
00:17:45.247 --> 00:17:46.107 They're like well, you're wrong.
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