Unraveling the Art of Sales and Systemization in Business with Todd Miller

Show Notes

Ever wonder what it takes to manage a family business successfully? Our guest, Todd Miller, a seasoned entrepreneur from the residential roofing sector, offers a deep dive into how he's done it. He introduces us to the world of Isaiah Industries, a company his father started back in 1980 and he's been a part of since 1986. Todd’s story of stepping into his father's shoes after a stroke is inspiring and enlightening, revealing the intricacies of assigning the right roles to the right people for business excellence.

Switching gears, we tackle the challenges that even giants like Tesla face in the solar roof sector, emphasizing the undeniable importance of systemization in business. Todd draws from the philosophy of the E-Myth, reinforcing the need for inspiring stakeholders and maintaining consistency, akin to how McDonald's has sustained its brand despite high employee turnover rates. It's a conversation that broadens our understanding of business dynamics, particularly in the family-run context.

And let's not forget the art of sales. This episode delves into personal connection and the potency of robust information in closing a deal. We analyze why contractors may take the low bid and discuss the teachings of Jeb Blunt, an NLP practitioner, and Bill Gladwell, a scholar of Neuro-Linguistic Programming. From contractor presentation strategies to the essence of people buying from people, we expose the subtleties of the home services industry. So, are you ready to soak up some invaluable business insights from Todd Miller? Tune in!

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