Join Corey Berrier in today's episode of the Successful Life Podcast as he delves into the 15 critical reasons why HVAC service technicians often face failure. From lacking technical knowledge and poor communication skills to bad time management and neglecting proper documentation, Corey provides real-world examples and valuable insights to help technicians and business owners avoid these pitfalls. Listen in to learn about the importance of role-playing, adhering to company procedures, maintaining a professional appearance, and much more. This episode is packed with practical tips aimed at boosting technician success and ensuring top-notch customer service. 00:00 Introduction to the Podcast 00:17 Lack of Technical Knowledge 02:00 Poor Communication Skills 04:17 Time Management Issues 07:00 Failure to Follow Company Procedures 09:35 Inability to Upsell or Educate Customers 11:33 Neglecting Proper Documentation 13:00 Lack of Attention to Detail 13:52 Poor Customer Service 14:56 Inconsistent Work Quality 16:00 Ignoring Safety Protocols 16:46 Resistance to Training and Learning 17:57 Bad Work Ethic 18:34 Lack of Teamwork 19:18 Misuse of Company Resources 20:01 Unprofessional Appearance and Behavior 21:13 Conclusion and Final Thoughts

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