Building Business Success & Embracing AI with Tom Howard | The Successful Life Podcast

Building Business Success & Embracing AI with Tom Howard | The Successful Life Podcast Welcome to the Successful Life Podcast! In this episode, Corey Berrier sits down with Tom Howard, owner of multiple air conditioning and plumbing shops and an executive at ServiceTitan. Tom shares his journey, including his early adoption of ServiceTitan and his role in advising the company. Tom discusses his new book, 'Fetching Millions', which details a successful business acquisition deal and talks about the crucial role of ego in business. He emphasizes the importance of having faith in processes and how this principle applies to both business and personal growth. Don't miss out on Tom's insights into AI technology, its impact on the industry, and practical advice for business owners to stay ahead. Stay tuned for an in-depth conversation filled with valuable lessons and strategies for achieving success in the trades industry. 00:00 Introduction and Guest Introduction 00:27 Tom Howard's Background and ServiceTitan Role 01:01 Discussing 'Fetching Millions' Book 03:02 The Role of Ego in Business 06:17 Empowering Your Team and Avoiding Micromanagement 09:21 The Importance of Transparency and Incentives 15:15 ServiceTitan Automations and AI Integration 16:43 AI in Call Centers and Future Prospects 29:36 The Future of AI in Everyday Life 30:28 The Urgency of AI Adoption for Businesses 31:58 Empowering Small Businesses with AI 34:09 Personal Experiences with AI Tools 37:41 Overcoming Business Struggles 46:50 The Role of Faith in Business 56:25 Conclusion and Final Thoughts