In this enlightening episode of the Successful Life Podcast, host Corey Berrier and guest Ellen Rohr, co-founder of Zoom Drain Franchising and Brand Ambassador at ServiceTitan, dive deep into Ellen's journey from marrying a plumber to becoming a powerhouse in the trades industry. They discuss Ellen's methods for financial literacy, the challenges and triumphs of building Zoom Drain, and the importance of hiring the right team using advanced AI tools like WhoHire. Ellen also shares compelling insights about the future of the trades industry and the evolving role of marketing and technology in business success. Tune in to learn more about Ellen's approach to elevating the trades and her exciting new role at ServiceTitan.
00:00 Introduction and Guest Welcome
00:45 Ellen's Background and Career Journey
01:55 Role as Brand Ambassador at Service Titan
05:22 Zoom Drain Franchise Story
08:53 Challenges and Resilience in Business
10:55 Financial Literacy and Business Planning
12:28 Personal and Professional Balance
20:58 Empowering Team Members and Open Book Management
23:49 Encouraging Entrepreneurship and Financial Literacy
26:02 Exploring the Generosity in the Industry
27:02 The Evolution of Marketing in Trades
29:02 Opportunities in Less Sophisticated Trades
29:57 The Debate on Discount Drain Cleaning
34:40 Innovative Approaches to Customer Service
37:48 The Power of Referral Marketing
42:35 Revolutionizing Hiring with AI
48:37 Final Thoughts and Contact Information
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