Videos

Uncover our journey to better health and fitness! We share practical lifestyle adjustments, from meal prep to improved communication skills. Discover how these changes have enhanced our energy, passio...

In this powerful video, we delve into the raw reality of depression and the importance of seeking help. We share a personal experience and emphasize the critical need for support and open communicatio...

Join us as we delve into the fascinating world of labeling! We break down the concept, explore the reasons behind its effectiveness, and discuss its application in various fields. Learn why labeling w...

Facing bad contractor experiences? You're not alone! We explore the prevalence of these issues. Pause, listen, and observe carefully. Learn how to spot potential problems and protect yourself. Importa...

Uncover the power of labeling in plumbing with us! Learn from our recent Zoom Drain training on how to apply these techniques effectively in the plumbing and drain industry. Elevate your skills today!...

Want to better understand customer cost concerns? We show you how to respond to objections and uncover the real issues behind them, such as fear of overspending or lack of value clarity. Master custom...

Boost your emotional intelligence! We explore self-reflection questions to understand your triggers, physical feelings, and needs. Learn to respond effectively and handle situations better. Improve yo...

Unlock emotional fluency! We explore key components like naming feelings and adjusting to customer reactions. Discover why plumbers often lack emotional intelligence training and how awareness sets yo...

Unlock the secrets of effective communication with Chris Voss's expert tips on mastering labeling! We explore his advice on how repeating a label can break down barriers and lead to better customer in...

Discover the tactical power of labeling! Learn how it can boost your success in closing deals, navigate challenging customer interactions, and build instant trust. We'll explore proven strategies to t...

Dealing with a panicked homeowner experiencing a sewage backup? We understand it's overwhelming. Our plumber calms the homeowner, outlines options, and stops further damage. Emotional intelligence in ...

Uncover the positive impact of labeling and how it can transform your approach in crucial conversations! Explore real-world scenarios, like dealing with an irate homeowner when a tradesperson is late....